Refund Policy

Last updated: 4/4/2025

1. Refund Eligibility

We offer a 14-day money-back guarantee on all our plugin purchases. If you're not satisfied with your purchase for any reason, you can request a refund within 14 days of the purchase date.

2. How to Request a Refund

To request a refund, please contact our support team atjordanaudioplugins@gmail.comwith your order details. Please include:

• Your name and email address used for the purchase
• Date of purchase
• Name of the plugin(s) you purchased
• Reason for requesting a refund

3. Refund Process

Once we receive your refund request, our team will review it and process it within 5 business days. Refunds will be issued to the original payment method used for the purchase.

4. Limitations

The following limitations apply to our refund policy:

• Refunds are only available within 14 days of purchase
• Promotional or discounted items may have different refund terms, which will be specified at the time of purchase
• We reserve the right to deny refund requests that we determine are not made in good faith

5. License Deactivation

Upon issuing a refund, your license for the plugin will be deactivated, and you must uninstall the software from all your devices and cease using it.

6. Special Circumstances

If you experience technical issues with one of our products, please contact our support team before requesting a refund. Our team will work with you to resolve any technical problems you may be experiencing.

7. Changes to This Policy

We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

8. Contact Us

If you have any questions about our refund policy, please contact us at:
support@jordanaudio.com